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Movavi Software Buyers Beware!
Submitted By Marti Clayton
Feb 27, 2008
As I do a lot of video editing, etc. I thought Movavi appeared to be a useful and easy product to convert video formats, etc. I downloaded their trial software when Movavi 4 was still the most recent product, liked it and then purchased it for $59.99. As I mostly just edit video formats, I didn't actually try using their DVD creator... that is until I paid another $39.99 for their Movavi 5 update.
Between the time I purchased the update and the time I tried using the DVD creator, I purchased another computer, uninstalled Movavi on the old computer and reinstalled it on the new computer (the price was only good for 1 license on 1 computer). Now you'd think it would work after observing all the rules!!!
No chance. I finally tried using the DVD creator this past Saturday because I wanted to send my parents a recent video of my dog. I thought I would use a lightscribe DVD because I could do a nice label for it and they're not cheap! I got the DVD burned and when I played it back, I literally saw RED! Across the screen flashing in a nice red text was, "Movavi VideoSuite Trial. Please register" Since I had spent $100.00 for the software, I was assuming I was beyond the trial! I even checked and it said that I owned 1 license - in other words the copy was registered!
Needless to say, I sent in a support ticket on Saturday, on Monday, on Tuesday and even phoned Russia and left a voice message on Monday! It is now Wednesday and the day is over in Russia. I still haven't heard from them.
They advertise that some of the biggest companies in the world use their software on their website. I wonder if those companies get a response if they need some help??????
